Shipping policy
Shipping Policy for Aevyraa
Effective Date: October 8, 2026
Thank you for shopping with Aevyraa. This Shipping Policy explains how orders are processed, shipped, and delivered through Aevyraa.
We are committed to providing a smooth and reliable shipping experience for all customers.
1. Order Processing
Delivery estimates below run from order confirmation and include order processing. Business days exclude weekends and public holidays. Once your order ships, tracking information is provided by email when available.
2. Shipping Times
Estimated delivery to the United States from order confirmation, including processing:
- Face Reset 4D Microcurrent Lift: 15 business days.
- All other Aevyraa products: 2–5 business days.
Business days are Monday–Friday, excluding public holidays. These are estimates, not guaranteed arrival dates. Face Reset has a longer delivery window than our other products; please plan for 15 business days when ordering this device. For orders containing multiple products, the delivery estimate shown for each product applies to that item.
3. Shipping Costs
Shipping fees are calculated at checkout based on:
- Destination
- Package size and weight
- Selected shipping method
Occasionally, Aevyraa may offer free shipping promotions.
4. Shipping Destinations
We currently deliver to the United States only. The product-specific delivery estimates above apply to US orders.
5. Tracking Orders
If tracking is available for your shipment, you will receive a tracking number by email once your order has shipped.
Tracking updates may take time to appear depending on the shipping carrier.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If incorrect information is submitted:
- Delivery delays may occur
- Additional shipping charges may apply
- Orders returned to us may require repayment of shipping fees
Aevyraa is not responsible for orders lost due to incorrect addresses provided by customers.
7. Lost or Delayed Packages
While we work with trusted shipping providers, delays may occasionally happen due to:
- Weather conditions
- Customs inspections
- Carrier disruptions
- High shipping volumes
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
8. Damaged Packages
If your package arrives damaged:
- Contact us within 48 hours of delivery
- Include photos of:
- The packaging
- The shipping label
- The damaged item(s)
We will review the issue and provide an appropriate resolution.
9. Refused or Unclaimed Packages
If a shipment is refused or left unclaimed:
- Return shipping and handling fees may be deducted from any refund
- Original shipping charges may not be refundable
10. Contact Us
For shipping questions or support, contact:
Aevyraa
Email: contact@aevyraa.com
Website: Aevyraa
Please include your order number when contacting us for shipping assistance.
A Note From Aevyraa
We appreciate your patience and trust while your order makes its way to you. Our goal is to deliver every package safely, efficiently, and with care so your experience with Aevyraa feels seamless from checkout to arrival.
